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FISHER/UNITECH appreciates your business! Our goal is to provide you with unbeatable technical support for the products we sell. We’ve put together some guidelines that will ensure you obtain the best possible service in a timely manner. If you have a product maintenance contract through us, you are entitled to software updates, parts coverage and technical support.
Look What Our Customers Are Saying About Us!
(From an e-mail sent to SolidWorks CEO, John McEleney)
I just wanted to drop you a line to tell you how impressed I am with the support I have received from our reseller, FISHER/UNITECH. All my questions have been answered within a very short period of time, and all of the support techs have been very knowledgeable, and precise with their answers. This is the best support team that I have ever dealt with and they deserve a pat on the back. Thanks again.
Russ Cranston, Product Engineer
Craig Assembly
SupportExpress is our intuitive, web-based technical support and customer care program. If you need help troubleshooting your software or hardware product, we encourage you to utilize SupportExpress for the most efficient response.
How To Get Technical Support
- Online: Log in to SupportExpress by clicking Log In or My Account at the top of the page. Returning customers enter your e-mail address and password and click Continue. Then click on Contact Support under the Support heading to open your case online.
- E-Mail: Send an e-mail to: newcase@funtech.com and enter your specific technical support issue in the “Subject” line
- Phone: Call 800-816-8314, M-F, 8 am – 6 pm ET, (7 am – 5 pm CT)
How to Get a Password
Send an e-mail to: support@funtech.com requesting a password.
How to Track a Case
Once you’ve logged in to your account, click on the See Support Cases link under the Support heading. | 
