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Below are just a few examples of positive feedback from FISHER/UNITECH clients.
PERSONAL SERVICE
"I just thought I would take a moment and give you some feedback on my recent experience at your facility in Troy, Michigan. Solid Insight had done such a great job of spoiling me with personal attention in the past, I was not sure if I would get the same level of service from a larger organization. Upon visiting your facility recently, I was pleasantly surprised and would like to share some of my experience with you.
I was in town for three days of training the last week of March and while in town I had the privilege of meeting a number of people in your organization. From the cheerful greeting I received from your receptionist to Rich Nobliski, Jon Benavides, Suzanne Wolgast, and Charlie Hess, all were friendly, dedicated and extremely professional.
I had the pleasure of going through your SW API Fundamentals course. The instructor is quite versed in the VB programming language and the SW API's as well, and in my opinion did a great job of teaching the material which by nature cannot be easy to teach. Suzanne was kind enough to treat me to lunch which provided a good opportunity to discuss some of ATW's history with SolidWorks as well as other "less desirable" CAD programs. FISHER/UNITECH is in a very good position to service ATW's current CAD needs as well as all of our foreseeable future needs. With all of the great successes we have had working with Solid Insight locally, the recent merger with FISHER/UNITECH has put the icing on the cake.
Please extend my gratitude to your fine staff and thank you for your services."
Mark B. Price, CAD Manager, CSWP Assembly & Test Worldwide (ATW)
EXCELLENT SUPPORT
(From a letter addressed to John McEleney, SolidWorks CEO)
"I just wanted to drop you a line to tell you how impressed I am with the support I have received from our reseller, FISHER/UNITECH. All my questions have been answered within a very short period of time, and all of the support technicians have been very knowledgeable and precise with their answers. This is the best support team I have ever dealt with and they deserve a pat on the back. Thanks again."
Russ Cranston, Product Engineer Craig Assembly
SHORTENED DELIVERY TIMES
"Exceeding customer expectations is the hallmark of our company. With FISHER/UNITECH, SolidWorks and the Dimension 3D Printer, we've been able to shorten delivery times, help customers with their design verifications and get products to market faster."
Fred Wise, President Wise Plastics
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