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Knowledge Base


Prior to contacting our technical support department, please utilize our knowledge base if you have questions on a specific product.

Our knowledge base also includes a general support section which answers the most commonly asked questions regarding how to open a support case and manage your account.

General Support FAQs

“I am so impressed with the support I have received from FISHER/UNITECH. All my questions have been answered within a very short period of time, and all of the support technicians have been very knowledgeable with their answers. They are the best support team I have ever dealt with.”

Russ Cranston, Product Engineer, Craig Assembly

Toll Free Phone Support

800-816-8314
Monday - Friday,
8 am - 6 pm ET

Contact us at 800-816-8314 and your call will be logged by our central help desk.

Email Technical Support

Send an email to our technical support department to open your case.

Online Chat

Click here to launch an online chat session with one of our support agents.

Access our
Knowledge Base

Please utilize our Knowledge Base if you have questions on a specific product.

Online Case Creation

If you are already a SupportExpress registered user with a login and password, simply click the My Account or Log In links at the top of the page. You may access these links from any page within our website.

Click on "Contact Support" to open your technical support case online.

You will receive an email with your Customer Care Case Number. Follow the link in this email to check the status of your case at any time, 24 hours a day, 7 days a week. You may also check case status by logging in to SupportExpress online, and clicking on "See Support Cases."