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 "We are now averaging about 500 views and 300 model downloads each month. 3DPartStream.NET has increased our sales by making our products more convenient to test and purchase."
Lorena Meyers, Marketing Manager
THE CHALLENGE
Pacific Bearing Company is a worldwide supplier of linear motion systems. For many years, the company marketed its products via traditional methods, such as printed catalogs, direct mail, and trade shows. In 2003, the company embarked on an e-Business initiative to save time and increase convenience for its customers by enabling them to download CAD models and drawings of products and make purchases easily via the company’s website.
THE SOLUTION
3D PartStream.NET technology from SolidWorks Corporation offered unique advantages that allowed Pacific Bearing to achieve its e-Business objectives by enabling customers to configure models online and download design data in a full range of CAD file formats. As a result, Pacific Bearing has increased sales, registered over 7,600 users to its online catalog, provided customers with over 300 downloadable product CAD models each month, reduced its technical support workload by 10 percent, and improved customer satisfaction.
Industry: Industrial Components
Previous CAD System: Unigraphics
Location: Illinois
Reseller: FISHER/UNITECH
Long PDF Version 
SUMMARY & METRICS
- Registered over 7,600 new users
- Achieved an average of 300 new downloads each month
- Reduced technical support time by 10%
- Improved customer satisfaction
Find Pacific Bearing Corporation on the web at www.pacific-bearing.com. |
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